Courier & Parcel Services in Nairobi Compared (2026): Sendy, Fargo, Pickup Mtaani & ICABS
To send a parcel in Nairobi you can use an on-demand delivery app like ICABS, a logistics platform like Sendy, an established courier like Fargo, or an agent pickup-point network like Pickup Mtaani. For a fast same-day local drop-off, an on-demand app such as ICABS is usually simplest — you book, pay by M-Pesa, and track the rider in real time.
Ways to send a parcel in Nairobi
Sending a package in Nairobi is no longer just a matatu-parcel affair. Depending on speed, distance and budget, you can choose an on-demand delivery app, a business logistics platform, a traditional branch-based courier, or an ecommerce agent-pickup network.
Each suits a different need. Here is how the main options compare and when to use each.
How the options compare
All of these accept M-Pesa in some form. The biggest differences are speed, whether delivery is door-to-door or pickup-point, and whether the service is tuned for individuals or businesses:
When to use each
For an urgent, same-day, door-to-door drop within Nairobi, an on-demand app like ICABS is the quickest to arrange — a rider collects within minutes and you track the parcel to the door.
Sendy leans towards businesses and ecommerce fulfilment. Fargo Courier suits documents and parcels sent countrywide through its branch network. Pickup Mtaani is popular with online shoppers who collect from a nearby agent rather than a home address.
What ICABS delivery offers
ICABS delivery is local and same-day within the Nairobi area, booked in the same app as rides and rentals. You get on-demand or scheduled pickup, a dedicated-vehicle option for bigger loads and multiple stops, upfront pricing, real-time tracking, and cashless M-Pesa, card or wallet payment.
It is designed for speed and convenience within the city rather than intercity freight — there is no town-to-town parcel service, and perishable food cannot be sent.
Ways to send a parcel in Nairobi (2026). Services evolve — check each provider for current specifics.
| Service | Model | Best for | Payment |
|---|---|---|---|
| ICABS | On-demand app, same-day local | Fast door-to-door drops in Nairobi | M-Pesa, card, wallet |
| Sendy | On-demand + business logistics | Businesses & ecommerce fulfilment | M-Pesa, invoice |
| Fargo Courier | Branch network, nationwide courier | Documents & parcels countrywide | Cash, M-Pesa |
| Pickup Mtaani | Agent pickup-point network | Online shoppers & sellers | M-Pesa |
Frequently asked
What is the fastest way to send a parcel in Nairobi?
For an urgent same-day drop within Nairobi, an on-demand delivery app is usually fastest. With ICABS a rider collects within minutes, you see an upfront price, and you track the parcel in real time to the door.
How much does it cost to send a parcel in Nairobi?
Cost depends on distance, package size and how fast you need it. On-demand apps like ICABS show an exact upfront price before you book and are paid cashless via M-Pesa, card or wallet.
Can I send a parcel between towns in Kenya?
For intercity delivery, a nationwide courier such as Fargo is designed for town-to-town parcels. ICABS delivery is local and same-day within the Nairobi area only.
Which courier services accept M-Pesa?
M-Pesa is widely accepted — ICABS, Sendy, Fargo and Pickup Mtaani all support M-Pesa payment in some form. ICABS is fully cashless via M-Pesa, card or wallet.
About Wanjiru Kamau
Travel Editor, ICABS
Wanjiru covers Kenyan road trips, safari logistics and self-drive itineraries. She has driven the full A8 (Mombasa Road) and A104 (Naivasha–Mau Summit) routes more than 20 times each, and has self-driven the Maasai Mara, Amboseli and Tsavo East circuits.