Send a Parcel in Nairobi — Same-Day Delivery with ICABS
ICABS is a courier and delivery app for sending parcels across Nairobi with upfront pricing, real-time tracking and M-Pesa payment — from urgent documents to same-day packages, picked up in minutes.
Same-day delivery · Upfront pricing · Pay with M-Pesa
How to send a parcel with ICABS
Book a courier from your phone in four steps.
- 1
Enter pickup & drop-off
Open the ICABS app and add the collection and delivery locations.
- 2
Add package details
Tell us the size and what you're sending so we match the right rider.
- 3
See your upfront price
Review the exact delivery cost before you confirm — no surprises.
- 4
Track to the doorstep
Follow the delivery in real time and pay cashless with M-Pesa, card or wallet.
Delivery options
Choose the delivery speed that fits — ICABS shows the exact upfront price for your parcel before you confirm.
| Option | Best for | Speed |
|---|---|---|
| On-demand (instant) | Urgent documents & packages | Picked up within minutes |
| Same-day | Everyday parcels across Nairobi | Delivered within hours |
| Scheduled | Planned pickups at a set time | You choose the window |
| Dedicated vehicle | Bigger loads & multiple stops | Choose your driver + loading help |
Pricing is distance- and size-based and shown upfront in the app. See how delivery costs work in our Nairobi delivery guide.
What you can send
From a single document to a business's daily deliveries — if it fits on a bike or in a car, ICABS can move it across Nairobi.
Where ICABS delivers
ICABS delivers on demand across Nairobi CBD and surrounding estates — Westlands, Kilimani, Karen, Lavington, Kileleshwa, Runda, Parklands, Kasarani and along Thika Road. Choose instant, same-day or scheduled pickup, and enter your locations in the app to see availability and an upfront price.
Why send with ICABS
Fast same-day delivery
On-demand riders pick up in minutes and deliver across Nairobi within hours.
Upfront, cashless pricing
Know the delivery cost before you book. Pay with M-Pesa, card or wallet.
Real-time tracking
Track every parcel from pickup to drop-off — you and your recipient stay updated.
Vetted riders & drivers
Deliveries are handled by verified ICABS riders and drivers.
Frequently asked questions
How much does it cost to send a parcel in Nairobi?
Parcel delivery pricing depends on distance, package size and how fast you need it. ICABS shows an exact upfront price before you confirm the booking, so there are no surprises — and you pay cashless with M-Pesa, card or wallet.
How do I send a parcel with ICABS?
Open the ICABS app, enter the pickup and drop-off locations and package details, review the upfront price, and confirm. A nearby rider or driver collects your parcel and you track the delivery in real time until it arrives.
Does ICABS offer same-day delivery in Nairobi?
Yes. ICABS offers same-day and on-demand delivery across Nairobi, so documents and packages can be picked up and delivered within hours — often much faster for nearby drop-offs.
Can I track my ICABS delivery?
Yes. Every ICABS delivery is tracked in real time in the app, so you and your recipient can see exactly where the parcel is from pickup to drop-off.
Can I pay for delivery with M-Pesa?
Yes — pay for any ICABS delivery cashless with M-Pesa, a debit/credit card, or your ICABS wallet.
What can I send with ICABS?
ICABS handles documents, small and medium packages, and everyday items across Nairobi. For large or unusual items, check the app or contact support before booking. Illegal or prohibited goods are not allowed.
Can I schedule a pickup or send a bigger load?
Yes. Alongside instant on-demand delivery, you can schedule a pickup for a set time, or book a dedicated vehicle for bigger loads and multiple stops with loading help. ICABS delivery is same-day and local within the Nairobi area.
Ready to send?
Download ICABS and send your first parcel in minutes — upfront pricing, real-time tracking and M-Pesa payment.